Everything from first dispatch to final billing

• View and manage a complete account history on a single screen.
• Select users can manage routes based on feedback from drivers.
• Many standard reports are included, and can be customized for your workflow.
• Print daily notes for your drivers, without the wasted expense of printing entire route books.
• Multiple notes can be included on a single page.
• The Scheduler feature allows easy tracking of unusual accounts.
• Prorating service fees can be simple based on the number of days, or customized by percentages.
• Container inventory and tracking.
• Barcode printing and scanning for payment records.
• Bill new starts between normal cycles.
• Roll-off calendars offer visual tracking of drop-offs and switches.
• Hands-on attention from the Support Team during the conversion process ensures a smooth transition.

• Driver Convenience
  • Mobile-friendly interface.
  • Access to 30 days of route and account notes.
  • Search by cart number, sequence number, or account number.
  • Any tablet can access any route.
  • Integrated mapping to help newer, substitute, or seasonal drivers stay on target.
  • Camera integration to capture No-Can-Outs and Extras.
  • Updates for each stop automatically based on GPS coordinates, reducing tablet handling.
  • Download account updates through a network connection, even when on route.
  • Send notes and pictures back to the office – reduce response times for customer calls.
  • Built-in fuel and mileage tracking.
  • Enter ticket and weight information for mid-route landfill visits.
• Management Documentation
  • Identify driver locations at specific dates and times.
  • Analyze route effectiveness and manage mobile assets.
  • Track driver breaks and identify potential overtime reductions.
  • Download records of the time spent in each municipality for Cost of Service reporting.

• Customizable waste types and fees.
• Fees can be calculated based on weight, volume, quantity, or any combination of the three.
• Camera and scale integration.
• Visual License Plate Recognition.
• Accu-Trax charge accounts – apply station fees to curbside or commercial charge accounts.

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• Statement Services
  • Professionally designed statements.
  • Billing data is securely sent to our office for processing.
  • In-house graphic design can help prepare additional inserts.
  • IMb Tracing™ through the United States Postal Service, giving you a delivery date.
  • A selection of recycled and sustainably sourced materials.
  • Next Day Service with approval.
  • Audited annually for SOC 1 compliance.

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• Online-Billpay
  • Complete portal for electronic presentment and transaction handling.
  • Billing information is updated with each cycle, and payment records are sent directly back to Accu-Trax.
  • Customers have access to a minimum of 24 months of statement history.
  • Accepts all major credit cards and e-checks (ACH).
  • Paperless billing options, saving up to 80% compared to paper statements.
  • Customers can store payment profiles for future use.
  • AutoPay helps establish a more consistent revenue stream.
  • Audited annually for Payment Card Industry (PCI) security compliance.

• Reduce expensive IT labor hours.
• Capacity is scalable to fit your needs.
• Disaster recovery is standard.
• Automatic updates and minimal downtime.
• No upfront hardware investment.

To provide this service, we have partnered with Microsoft, the leader in cloud hosting, to ensure the best possible experience for our clients.

Why Microsoft Azure? Microsoft Azure has set the standard for uptime and performance of cloud-based technology. More than 66 percent of Fortune 500 Companies rely on Azure, which offers enterprise-grade SLAs on services, 24/7 tech support, and round-the-clock service health monitoring.